Terms and Conditions

1. In these conditions "The Company" means Genesis Tour and Charter, its servants and agents and "the passenger" means the passenger booked to travel. Travel must be completed within 12 months of payment. These conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Australia and the State of South Australia.

2. The Company reserves the right to cancel, vary this service in any way, or substitute any vehicle or other means of transport without incurring any liability.

3. Fares, times, schedules and routes are subject to alteration, without prior notice, at the discretion of the Company.

4. The Company shall not be liable for any loss or damage which may arise in the event of cancellation of this service or the abandonment of the service during the course thereof (should the Company or any of its servants or agents decide that such abandonment is necessary) or of any deviation or delay in any service arising from any cause whatsoever. In any such event the Company will not be liable in any way for consequential damage including, but not limited to, the cost of accommodation or for any alternative means of travel which may arise and any additional expense so arising shall be the liability of the passenger.

5. The Company accepts no responsibility for loss of, or damage to, luggage, or for consequential damages arising there-from whether sustained during off-loading or transportation, and whether arising from negligence, malfunction of the vehicle or other cause, except to the extent that the exclusion of such liability is prohibited by law.

6. The Company accepts no responsibility for any injury and/or death of a passenger travelling on this service whether caused by negligence, malfunction to the vehicle or other cause except to the extent that exclusion of such liability is prohibited by law.

All costs, itinerary details, schedules and accommodation information are correct at the time of publishing, however, these can be subject to alteration, sometimes without notice. All services and reservations provided are subject to the conditions of the principal providers. Refunds may not be available for unused services

Pricing

All fares and prices are in Australian Dollars and valid from 01 April 2010 to 31 March 2011. All fares and prices are subject to surcharges, blackout periods, minimum night stays and seasonal variations.

Child Policy:

Child prices generally apply to children aged 3 to 12 years, inclusive. In some cases this may vary – please enquire at the time of booking.

Room Configurations:

2 share prices are based on a 'double' - two people sharing a double bed (queen or king beds at some properties) or 'twin', consisting of two single beds. Please request either a 'double' or 'twin' at the time of reservation. 'Extra adult' prices are based on sharing with two other adults in the same room. Should the extra adult wish to have their own room they will be charged at 'single' rates. 'Single' prices are based on a person having their own room. 'Extra Child' prices are based on sharing the same room with two or more adults.

Tourism Accredited:

Genesis Tour and Charter is and will continue to maintain Tourism Accreditation

Business operators that display the Accreditation Tick have achieved a high standard of customer service and business practice as set by the tourism industry. When travelling look for this symbol as your guide to finding a Nationally Accredited Tourism Business.

Booking and Final Payments:

To make a booking a deposit of $50 per person is required. Final payments must reach Genesis Tour and Charter no later than 30 days prior to departure. For bookings made online within 30 days of travel date, full payment should be received at the time of booking.

Cancellation:

Cancellation of a booking, or part thereof will incur the following fees:

• More than 30 days before departure - $10 per person
• Between 7 & 30 days before departure – 25% total cost
• Less than 7 days before departure – 50% of total cost whichever is greater
• Within 24 hours of departure - 100% of total cost

No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Please note operators reserve the right to charge cancellation fees in addition to the above.

The Company at its discretion may credit the clients reservation and apply it to the clients fare on a future booking

Travel Insurance:

Holiday plans can be disrupted and cancellation fees can be costly. Travel insurance is inexpensive and highly recommended.